FAQ

Where is my gear?
- We don't believe in middleman mark-ups. To keep prices low and quality high, we ship directly from our specialist global partners.
- Most orders reach UK doorsteps within 5–25 working days.
- Please note: To ensure the best value, items in your order may be dispatched from different specialist partners and arrive in separate parcels at slightly different times.

Can I track my parcel?
- Absolutely. Once the team dispatches your order, you will receive a unique tracking number.
- You can follow its entire journey across the globe on our dedicated Track Your Order page.
Why the wait?
- We prioritise curated excellence over instant delivery of "junk" products.
- Direct sourcing allows us to invest more into the quality of materials—ensuring Monty and your dog get gear that actually lasts.

Is this a UK business?
- Yes. Monty’s Paw Print is operated by Iris Futures Ltd, ensuring professional support and reliable service for every customer.
What is the "Monty-Approved" standard?
- If an item isn't good enough for our own Head of Product Testing (Monty), it isn't good enough for your dog.
- Every product is a "Painkiller" designed to solve a specific problem, from soggy beards to boring walks.
What if I’m not happy?
- If a product is faulty or fails to meet our durability promise, head over to our Contact page to speak with the team
Is this a UK business?

Country/Region